Privacy Policy
1. Purpose of collecting personal information
- Customer support and advice on our services.
- Providing information and services at the customer’s request.
- Sending news about our latest programmes and services.
- Resolving issues that arise when using our services.
- Preventing illegal activities.
- Measuring and improving our services.
2. Scope of information collected
- Information you provide directly: full name, email address, phone number and address.
- Information collected when you interact with us: we use cookies and similar technologies when you use the Saco Travel app or our websites.
- Information from other lawful sources.
3. Retention period
Saco Travel Co., Ltd stores the personal information you provide on our internal systems while providing services to you, or until you ask us to delete it.
4. Who may access the information
- Partners that supply services related to your booking, limited to the information needed and subject to security and confidentiality requirements.
- Third-party service providers that support our app or websites, who must comply with applicable personal data protection laws.
- Joint or outsourced programmes for the purposes in Section 1, always under data protection requirements.
- Legal requirements: we may disclose personal information when required by law.
- Business transfer: in a merger or acquisition, the buyer may access the information we hold.
5. Data controller
- Company: Saco Travel Co., Ltd (Công ty TNHH Du lịch Saco)
- Business registration number: 0303394353
- Head office: 54 Dang Minh Tru, Bay Hien Ward, Ho Chi Minh City, Vietnam
6. Accessing and correcting your data
To access or correct the personal information you have provided, contact us using the details below.
Questions? Call 1900 6027, WhatsApp +84 913 57 27 27 or email info@saco.com.vn.
